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Frequently Asked Questions
Below are some of the questions that are frequently asked by are our
members, as well as information on more general topics.
If you have any questions not addressed in this space please do not
hesitate to contact Willis of Colorado.
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Q. When does my PPO deductible start and end?
A. The deductible is on a calendar year basis, from
January 1, to December 31.
Q. Do I have a separate co-payment for lab charges
on the PPO plans?
A. Yes, the same amount as the office visit
co-payment when the lab work is being done by a
different provider.
Q. Do emergency room charges apply toward the PPO
deductible?
A. Yes, even if you doctor directs you toward the
emergency room.
Q. On the PPO plans will x-rays be covered under my
office visit co-pays?
A. No, x-rays are always subject to deductible.
Q, Do I have to get a referral on the EPO to see a
specialist?
A. No, but you must see a contracted provider.
Q. When do my annual dental benefits re-set?
A. January 1st of each year.
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Topics
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Must see contracted provider.
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PPO
- at a contracted provider, there is one office
visit co-payment if plan has co-pay. Then charges
are paid at the end of the pregnancy, billed on a
global basis, subject to the plan deductible and
coinsurance.
EPO - office visit co-pay for 1st prenatal visit,
then hospital co-pay at the time of delivery.
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A newborn is covered for the first 30 days, in the
absence of other coverage. If the child is added to
the CEBT plan, premiums will be due from the date of
birth. The deductible is waived if the mom and
newborn are discharged with mom, then the plan
deductible would be applied.
An employee has 30 days from the date of birth to
add the newborn to the CEBT plan. If the child is
added to another plan we will need an Other
insurance form completed and proof from other
carrier.
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Any NEWLY covered employee and/or dependant over the
age of 19 whose medical coverage becomes effective
and who has undergone treatment, incurred expenses,
or received a diagnoses for any condition within
three (3) months prior to the effective date of
medical coverage will be limited to an amount not to
exceed $1,000.00 during the first twelve (12) months
of coverage.
If this plan is replacing another plan covering your
group the pre-existing limitation may not apply. If
you are a new employee enrolling in the CEBT Plan
and have current qualified coverage the pre-existing
limitation may not apply. Please check with the plan
administrator for details. The plan follows all
HIPAA guidelines.
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An employee who loses their coverage, unless due to
gross misconduct, can continue on COBRA for up to 18
months at their own cost. Dependents that lose their
coverage due to death of the employee, divorce or
reaching the maximum age limitations can continue on
COBRA for up to 36 months at their own cost.
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The following are some, but not all examples of
charges that would apply toward the PPO plan
deductible.
1. X-rays, MRI's, CT Scans, PET Scans, etc 2. Hospital charges (in or out patient)
3. Emergency room charges and related
providers 4. Charges from any non-contracted provider.
These charges would be subject to Reasonable &
Customary guidelines based on the geographic
location of the provider. 5. Durable medical equipment.
6. Prosthetic devices and orthopedic appliances.
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*Updated 7/01/2011
If you have questions or problems that this site could not answer please
contact us via email or phone.
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